Privacy Policy - Schomax ltd

Schomax (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or interact with our services. This policy is designed to align with applicable data protection laws and Google’s advertising and analytics policies.

1. Information We Collect

We may collect personal and technical information in the following ways:

Information you provide directly:

Name
Email address
Phone number
Any details submitted through contact forms, inquiries, or purchases

Information collected automatically:

IP address and approximate location
Device type, browser, and operating system
Pages visited, time spent, and interactions on our website

This data may be collected through cookies, analytics tools, and advertising platforms.

2. How We Use Your Information

We use your information to:

Deliver and manage our products and services
Respond to inquiries and provide customer support
Improve website performance, functionality, and user experience
Send updates, offers, or marketing communications (only with your consent)
Monitor and analyze usage trends using tools like Google Analytics
Comply with legal obligations

3. Sharing and Disclosure of Information

We do not sell your personal data. However, we may share your information with:

Service providers (e.g., hosting, email, analytics tools)
Advertising partners such as Google Ads for remarketing and campaign optimization
Legal authorities when required to comply with applicable laws or protect our rights

All third parties are required to handle your data securely and in accordance with privacy regulations.

4. Cookies and Tracking Technologies

Schomax uses cookies and similar technologies to enhance your experience and analyze traffic. These may include:

Google Analytics cookies (for performance tracking)
Google Ads cookies (for remarketing and advertising)
Essential cookies (for website functionality)

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

5. Data Retention

We retain personal information only for as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal, tax, or regulatory requirements
Resolve disputes and enforce agreements

6. Your Privacy Rights

Depending on your location and applicable laws, you have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for marketing communications
Object to or restrict certain data processing

To exercise your rights, contact us at info@schomax.co.ke.

7. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, misuse, or alteration. However, no online system is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to external websites. Schomax is not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies separately.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal data from children. If such data is identified, it will be deleted promptly.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

11. Contact Information

If you have any questions or concerns about this Privacy Policy, you can contact us:

Schomax
Mfangano & Sheikh Karume Junction
Nyanza House, 1st Floor, Shop Number 9
Nairobi, Kenya

Email: info@schomax.co.ke
Phone: 0726 888 210